Frequently Asked Questions :

1) How much does this educational electronic drum kit cost?
Our electronic drum kits are now $149.99. For $149.99 you get all the parts needed to assemble the electronic drum kit along with a CDROM containing a 110+ page Reference Manual and the necessary software needed to play drum sounds. The Reference Manual includes detailed assembly directions, along with information detailing both how this product was designed and how this product works. For more information about how this product can benefit you and to receive a sample of the Reference Manual click here to download a detailed product brochure.

2) Can I purchase more than the original 8 sounds that came with my kit?
Yes, we offer additional pre-programmed microcontrollers for $24.99. You can easily snap out the old one, and snap in the new one to enjoy a different set of 8 sounds. If you would like to purchase an additional microcontroller, click here.

3) Can this be connected to any type of computer, or just certain models?
Our drum kits are currently compatible with computers running Windows 95, Windows 98, Windows NT, Windows ME, Windows 2000, and Windows XP. Keep in mind your computer MUST have a sound card installed for our product to work.

4) How do I purchase additional parts in the event that I lose or break something?
You can purchase any of the original parts that came with your drum kit by calling us directly at 413-532-5774 or emailing us at sales@ecmg.net.

5) How long should the actual assembly process take?
The time that it will take varies depending upon several factors. The average person building this kit however, who follows the directions step-by-step, working at a moderate pace should only spend a couple of hours from start to finish. If you are one using this kit as an educational tool though, it may take longer.

6) Can I leave the drum kit plugged in all the time?
Yes, although we don’t recommend that you leave the drum kit plugged in when you are not using it due to the sensitive nature of the circuit board components, and to possible adverse effects from electrical line surges. We also recommend that you plug your drum kit into a surge protector for an additional level of protection from these types of surges.

7) Are there any other types of instruments that I can make with this kit?
Right now we only offer the drum kit; BUT we will be releasing additional instruments in 2003 so check out our website often for all the latest information. You can also join our mailing list to make sure you are kept up to date on new product releases. Click here to join our list.

8) This looks complicated, how can I be sure this is something I will be able to figure out?
If you can read and understand our FAQ’s and our detailed brochure, then we feel confident that you will be able to build our kit. This educational electronics kit will certainly challenge you. Every drum kit includes an EXTENSIVE instruction manual; so as long as you can follow the directions step-by-step you should be all set.

9) What is your return policy?
If your drum kit arrives damaged we will issue you a replacement once you ship the damaged kit back to us.

10) Do you offer technical support if I get stuck, or need some help?
Yes, we currently offer free support via our online chat room. Please access the support section of our website for more details.

11) Can I buy a kit that is already assembled?
Yes, we offer a mostly assembled kit for an additional $50.

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